We are proud of the prizes and awards we received for our achievements last year:
Trust is the basis for successful and, above all, long-lasting relationships with our guests and sales partners. For this reason, we are especially delighted that consumers in Germany selected AIDA Cruises as the most trustworthy brand in the “Cruise Line” category in Europe’s largest consumer survey for the fourth year in a row in 2014. As a result, we were recognized with the prestigious Pegasus Award.
AIDA Cruises was also honored as the service champion for the fourth year in a row in 2014. Once again we secured the first place and thus the gold rank in Germany’s largest service ranking in the “Cruises” category. We aspire to not just fulfill the expectations of our guests, but exceed them! This award confirms the experienced guest satisfaction of AIDA’s travelers.
The news station n-tv gave the German Fairness Award to AIDA Cruises in 2014. In cooperation with the n-tv news station, the German Institute for Service Quality conducted a survey among more than 40,000 consumers on the topic of fairness.
The survey focused on such topics as the price/benefit ratio, the reliability of the products, services or company statements as well as the transparency in the information about pricing, product and contractual responsibilities. About 350 enterprises from 31 industries were evaluated.