Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
17. May 2019
AIDAprima starts 2019 summer season in Kiel
On Friday, May 17, 2019, AIDA President Felix Eichhorn and Captain Marc-Dominique Tidow welcomed the port’s Managing Director Dr. Dirk Claus and Harbormaster Michael Schmidt aboard AIDAprima in Kiel for the traditional plaque exchange.
Until October 2019 AIDAprima will be ... [more]
16. May 2019
AIDA Oktoberfest Special with Münchener Freiheit and voXXclub
During the Oktoberfest period this year, the top musical acts Münchener Freiheit and voXXclub will provide exciting entertainment on board AIDAprima and AIDAperla. Just in time to mark the official start of the Oktoberfest on September 21, 2019 in Munich, AIDAprima will set ... [more]
10. May 2019
AIDA fireworks at Hamburg Port Anniversary
For the 830th HAMBURG PORT ANNIVERSARY main sponsor AIDA Cruises presented the great birthday fireworks last night. Cruise ship AIDAperla, which led the large ship parade along the Landungsbrücken on the river Elbe, was the centre point of the light and fireworks ... [more]
09. May 2019
Marseille welcomes world’s first LNG cruise ship, AIDAnova, with official plaque presentation
On Thursday, May 9, 2019, Captain Boris Becker welcomed numerous representatives from politics, port-related businesses and tourism aboard AIDAnova in Marseille for the traditional plaque exchange for the world’s first LNG cruise ship at a French port.
AIDAnova is the world’s ... [more]