Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
First guide dog goes on an AIDA cruise
AIDA expands barrier-free travel options
Rostock, 19. June 2014
Barrier-free accessibility is a high priority with AIDA Cruises. In May 2014, a certified guide dog accompanied a couple on an AIDA Cruise for the first time. Nine-year-old Alfa helped her blind owner, Frank Kähms, make his way around the ship. This was a first for him and also for his wife Annelore and their Labrador Retriever Alfa. "Except for a ferry ride, we had never experienced traveling on a ship. Thanks to the competent advice provided by the AIDA barrier-free team in advance and their helpful support throughout the trip, we always felt right at home with AIDA," said Annelore Kähms.
The fact that Frank Kähms' faithful companion Alfa was also able to be by his side every day on board was a great help for the couple. Pets are not normally allowed on AIDA ships. However, in order to ensure that guests with limited vision can navigate without any barriers even when they are vacationing at sea, the cruise line has allowed guests to bring certified guide dogs on board.
AIDA Cruises has been offering guests with physical or health-related restrictions a comprehensive overview of barrier-free travel matters on its website since 2013. In addition to information for guests with limited mobility, vision, or hearing, there is a special area of AIDA's website that has a frequently asked questions section about barrier-free accessibility. The website also provides information for guests with allergies as well as onboard medical treatment information.
In advance of the booking, specially trained AIDA staff members are more than happy to provide travel consultation over the phone or via email with guests who have any disability concerns.
Nearly all public areas on AIDA ships, such as bars, restaurants, elevators, outdoor decks, public restrooms, and staterooms have barrier-free accessibility and are equipped with signage in raised lettering and braille. A barrier-free meeting that is held on the first day of travel helps guests navigate the ship without any issues. AIDA's shore excursion options also include excursions that are particularly suited for guests with limited mobility.
Rostock, June 19, 2014
22. January 2019
Crossing the ocean with AIDA on the most scenic routes
AIDA ships will be setting out on thrilling trans-ocean cruises in spring 2019. Their routes will take guests from the Orient to Mallorca, or from Hamburg to Montreal.
Taking the “Dubai to Mallorca” cruise with AIDAprima feels like being in one of the stories from the Arabian ... [more]
10. January 2019
AIDAnova successfully starts its premiere season on the Canary Islands & Madeira
On Monday, January 7, 2019, Captain Boris Becker welcomed in Funchal numerous guests from government, port management and the tourism industry on board AIDAnova to the traditional plaque exchange for the first call. This ceremony marks the conclusion of a series of celebrations ... [more]
08. January 2019
AIDA Cruises seeks protagonists for new employee campaign
In spring 2019, filming starts for the cruise line’s second reality documentary series that will give applicants on Instagram and YouTube an impression of the variety of career opportunities.
With a new reality docu-series to go live on Instagram and YouTube in the summer of ... [more]
20. December 2018
Meeting of the generations: AIDAnova and AIDAcara in Tenerife
On the occasion of the launch of the premiere season of the world's first LNG cruise ship AIDAnova, the two sister ships were sent off last night from Santa Cruz de Tenerife with a festive fireworks display.
AIDAnova, the youngest member of the AIDA fleet, set course for ... [more]