Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
First guide dog goes on an AIDA cruise
AIDA expands barrier-free travel options
Rostock, 19. June 2014
Barrier-free accessibility is a high priority with AIDA Cruises. In May 2014, a certified guide dog accompanied a couple on an AIDA Cruise for the first time. Nine-year-old Alfa helped her blind owner, Frank Kähms, make his way around the ship. This was a first for him and also for his wife Annelore and their Labrador Retriever Alfa. "Except for a ferry ride, we had never experienced traveling on a ship. Thanks to the competent advice provided by the AIDA barrier-free team in advance and their helpful support throughout the trip, we always felt right at home with AIDA," said Annelore Kähms.
The fact that Frank Kähms' faithful companion Alfa was also able to be by his side every day on board was a great help for the couple. Pets are not normally allowed on AIDA ships. However, in order to ensure that guests with limited vision can navigate without any barriers even when they are vacationing at sea, the cruise line has allowed guests to bring certified guide dogs on board.
AIDA Cruises has been offering guests with physical or health-related restrictions a comprehensive overview of barrier-free travel matters on its website since 2013. In addition to information for guests with limited mobility, vision, or hearing, there is a special area of AIDA's website that has a frequently asked questions section about barrier-free accessibility. The website also provides information for guests with allergies as well as onboard medical treatment information.
In advance of the booking, specially trained AIDA staff members are more than happy to provide travel consultation over the phone or via email with guests who have any disability concerns.
Nearly all public areas on AIDA ships, such as bars, restaurants, elevators, outdoor decks, public restrooms, and staterooms have barrier-free accessibility and are equipped with signage in raised lettering and braille. A barrier-free meeting that is held on the first day of travel helps guests navigate the ship without any issues. AIDA's shore excursion options also include excursions that are particularly suited for guests with limited mobility.
Rostock, June 19, 2014
19. December 2018
AIDAnova launches its premiere season with the Canary Islands & Madeira
Triple premiere in Santa Cruz de Tenerife: AIDA Cruises welcomes the first Christmas cruise guests on board. With the maiden call of the world’s first LNG cruise ship, the Carnival group takes over operations of the new cruise terminal in Santa Cruz de Tenerife. For the first ... [more]
12. December 2018
The future is taking up speed: AIDA Cruises receives innovative and world’s first LNG cruise ship AIDAnova
The formal commissioning of this innovative prototype of a new generation of AIDA ships was attended by Michael Thamm, CEO Costa Group & Carnival Asia, Felix Eichhorn, President AIDA Cruises, Bernard Meyer and Tim Meyer, managing directors of Meyer Werft, Captain Boris ... [more]
23. November 2018
AIDA Cruises receives the German Gas Industry Innovation Award
On the evening of November 22, 2018, the associations of the gas industry presented the German Gas Industry Innovation Award for the 20th time in Berlin. AIDA Cruises was honored in the category Mobility & Transport for building the world’s first LNG cruise ship, AIDAnova, ... [more]
22. November 2018
AIDA Cruises supports RTL charity marathon with 100,000 euros
The 23rd RTL Charity Marathon will begin at 6:00 p.m. on November 22, 2018. AIDA Cruises will be a partner for the first time, and the cruise company is getting involved in the initiative with a donation of 100,000 euros.
As part of this campaign, and under the motto “AIDA ... [more]