Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
First guide dog goes on an AIDA cruise
AIDA expands barrier-free travel options
Rostock, 19. June 2014
Barrier-free accessibility is a high priority with AIDA Cruises. In May 2014, a certified guide dog accompanied a couple on an AIDA Cruise for the first time. Nine-year-old Alfa helped her blind owner, Frank Kähms, make his way around the ship. This was a first for him and also for his wife Annelore and their Labrador Retriever Alfa. "Except for a ferry ride, we had never experienced traveling on a ship. Thanks to the competent advice provided by the AIDA barrier-free team in advance and their helpful support throughout the trip, we always felt right at home with AIDA," said Annelore Kähms.
The fact that Frank Kähms' faithful companion Alfa was also able to be by his side every day on board was a great help for the couple. Pets are not normally allowed on AIDA ships. However, in order to ensure that guests with limited vision can navigate without any barriers even when they are vacationing at sea, the cruise line has allowed guests to bring certified guide dogs on board.
AIDA Cruises has been offering guests with physical or health-related restrictions a comprehensive overview of barrier-free travel matters on its website since 2013. In addition to information for guests with limited mobility, vision, or hearing, there is a special area of AIDA's website that has a frequently asked questions section about barrier-free accessibility. The website also provides information for guests with allergies as well as onboard medical treatment information.
In advance of the booking, specially trained AIDA staff members are more than happy to provide travel consultation over the phone or via email with guests who have any disability concerns.
Nearly all public areas on AIDA ships, such as bars, restaurants, elevators, outdoor decks, public restrooms, and staterooms have barrier-free accessibility and are equipped with signage in raised lettering and braille. A barrier-free meeting that is held on the first day of travel helps guests navigate the ship without any issues. AIDA's shore excursion options also include excursions that are particularly suited for guests with limited mobility.
Rostock, June 19, 2014
06. December 2020
AIDA Cruises opens the Canary Islands season 2020/2021 with AIDAperla
On Saturday, December 5, 2020, at 10:00 p.m., it was time for AIDAperla to cast off in Las Palmas, Grand Canary, for the first trip of the season around the Canary Islands. As the second ship in the AIDA fleet, AIDAmar will be setting off for her holiday trips from December 20, ... [more]
13. November 2020
AIDA Cruises releases Sustainability Report 2019
In the latest edition of “AIDA Cares”, the company reports further progress on the way to the first emission-neutral ship in 2030. An important milestone was reached with the commissioning of AIDAnova, the world's first LNG cruise ship. The first use of fuel cells and batteries ... [more]
18. October 2020
Successful restart of AIDA Cruises: “Cast off!” for AIDAblu
In Civitavecchia, Italy, on Saturday evening, October 17, 2020, at 11 p.m., the command was “cast off!” for AIDAblu to the first AIDA trip since the seven-month break in the cruise season due to the corona pandemic. Under the motto “Bella Italia”, seven-day cruises to five ... [more]
16. September 2020
AIDA Cruises expands its range of cruises with new autumn holiday voyages in the Mediterranean
Escape the cool autumn air and discover the highlights of Italy in the sunny south – AIDA Cruises has now launched new cruises from Rome and La Spezia starting October 17, 2020, with AIDAblu, thus significantly expanding its cruise range.
The new Italy cruises are offered on a ... [more]