Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises extends pause of its cruise operation until 31 May and offers bonus on travel credit
Rostock, 08. April 2020
The worldwide spreading of the coronavirus presently confronts economies and companies with unprecedented challenges. The global tourist traffic has ground to a halt. Due to the current entry requirements in our destinations, the tourist traffic is not expected to normalize until the end of Mai 2020.
These exceptional and unpredictable circumstances have forced us to expand the temporary interruption of the AIDA travel season. Thus, all cruises up to and including May 31, 2020, cannot take place as intended, unfortunately. AIDA is informing all guests that have planned a voyage with AIDA within this period. The affected bookings are being processed chronologically by departure day.
AIDA very much wants their guests to enjoy their long-awaited AIDA holidays at a later date. To this end, AIDA will reimburse all guests whose cruises between March 8 and May 31, 2020, have been cancelled for the travel price already paid in the form of a travel credit. AIDA would like to thank guests for their confidence by offering them a bonus of 10% on top of the payment already made. The credit can be used for bookings until December 31, 2021, for the complete range of AIDA trips on offer. Guests are free to choose which services they would like to use their credit for - whether as a settlement with the travel price, for an on-board credit or for MyAIDA services such as excursions, culinary delights and wellness treatments.
In order to support travel agencies in these challenging times, AIDA will pay out a liquidity advance. This is 10% of the credit value and will be transferred to the sales partner as soon as AIDA has issued the travel credit for the joint customer.
Guests who do not wish to use their travel credit including the 10% bonus will be reimbursed by AIDA upon request in the amount of the payment already made.
Guests can find detailed information on the travel credit on www.aida.de and sales partners on the AIDA Expinet website.
31. July 2018
AIDA cares 2018: Growth with Responsibility
“It is AIDA Cruises’ declared goal to reduce the entire fleet’s emissions to the minimum. We support the Paris and International Maritime Organisation climate targets and invest millions of euros every year in the development and practical implementation of new and efficient ... [more]
19. July 2018
Showtime! aboard AIDAnova: Entertainment enters a new dimension
If you want the very best entertainment on vacation, AIDAnova is the place to be. The new ship in the AIDA fleet offers a different and innovative entertainment experience for all tastes every day in a total of 13 venues.
Apart from popular AIDA shows such as “AIDA Stars,” ... [more]
15. July 2018
AIDA and Bild am Sonntag seek godparent family for AIDAnova
AIDA Cruises and the Bild am Sonntag newspaper have joined forces to find a ‘godparent family’ as for the new ship, AIDAnova. Devoted AIDA fans, as well as families who have long dreamed of taking a cruise vacation, are encouraged to apply.The new ship in the AIDA fleet will be ... [more]
03. July 2018
Cruise ship AIDAperla celebrates first birthday
Guests and crew celebrated AIDAperla’s first birthday last Saturday in radiant sunshine. Celebrity well-wishers included Gil Ofarim. The well-known singer and actor sang the birthday serenade and, performing with his dance partner Ekaterina Leonova, delighted guests with a ... [more]