Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises extends pause of its cruise operation until 31 May and offers bonus on travel credit
Rostock, 08. April 2020
The worldwide spreading of the coronavirus presently confronts economies and companies with unprecedented challenges. The global tourist traffic has ground to a halt. Due to the current entry requirements in our destinations, the tourist traffic is not expected to normalize until the end of Mai 2020.
These exceptional and unpredictable circumstances have forced us to expand the temporary interruption of the AIDA travel season. Thus, all cruises up to and including May 31, 2020, cannot take place as intended, unfortunately. AIDA is informing all guests that have planned a voyage with AIDA within this period. The affected bookings are being processed chronologically by departure day.
AIDA very much wants their guests to enjoy their long-awaited AIDA holidays at a later date. To this end, AIDA will reimburse all guests whose cruises between March 8 and May 31, 2020, have been cancelled for the travel price already paid in the form of a travel credit. AIDA would like to thank guests for their confidence by offering them a bonus of 10% on top of the payment already made. The credit can be used for bookings until December 31, 2021, for the complete range of AIDA trips on offer. Guests are free to choose which services they would like to use their credit for - whether as a settlement with the travel price, for an on-board credit or for MyAIDA services such as excursions, culinary delights and wellness treatments.
In order to support travel agencies in these challenging times, AIDA will pay out a liquidity advance. This is 10% of the credit value and will be transferred to the sales partner as soon as AIDA has issued the travel credit for the joint customer.
Guests who do not wish to use their travel credit including the 10% bonus will be reimbursed by AIDA upon request in the amount of the payment already made.
Guests can find detailed information on the travel credit on www.aida.de and sales partners on the AIDA Expinet website.
09. April 2018
AIDA supports everyday heroines with 30,000 euros
AIDA presented three everyday heroines with a check of 10,000 euros each during three AIDAprima cruises between March 10 to 31, 2018. Bettina Landgrafe, Anja Gehlken and Sylke Hoß were recognized for their voluntary work and courage by Europe’s biggest women’s magazine at a gala ... [more]
29. March 2018
Bookings now open for new AIDA World Cruise 2019:
Tickets for AIDA’s third world cruise can now been booked. AIDAaura will be setting out from Hamburg on October 28, 2019, on a grand tour around the globe, returning on February 22, 2020. The 117-day world cruise will take travelers to 41 ports in 17 countries on four ... [more]
22. March 2018
Experience the Oktoberfest on the high seas with AIDA
This year, guests on board the entire AIDA fleet can again look forward to plenty of festival tent atmosphere very much embracing Bavarian style. From arm wrestling and veal sausage sucking through to yodeling, there will be something for everyone. The AIDA Oktoberfest Special ... [more]
13. March 2018
AIDAstella with Langnese Happiness Station
From now, guests can look forward to an ice bar by Langnese Happiness Station on the cruise ship AIDAstella. After a beauty treatment at Drydocks World in Dubai from March 3, until March 8, 2018, the new bar was put into operation.
Thus, this ice cream enjoyment is now offered ... [more]