Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
On June 28, 2014, AIDA Cruises welcomed its 750,000th fan on the AIDA Facebook page. This places the cruise line in a top position for tourism in Germany. AIDA joined the social network in July 2009. Since then, the fan community has continuously grown.
“Direct contact with our fans is important to us,” says Carsten Fetzer, Director E-Commerce at AIDA Cruises, “We’re there for them 365 days a year and answer their questions. 750,000 likes show that our guests appreciate this service.”
The Facebook offering ranges from apps and contests, to special deals that are updated daily, to live reporting of events such as the Hamburg Port Anniversary or the Hamburg Cruise Days. Events like the current “AIDA and I” are a lively example of fan engagement. Cruise goers are encouraged to upload their AIDA moment as a photo. This will then appear on a huge photo wall on board the new flag ship AIDAprima. Attractive prizes can also be won.
In addition to Facebook, AIDA also uses Google+, Twitter, Youtube, Pinterest and the company’s own Online Community AIDA Weblounge at www.aida-weblounge.de for active communication with guests and fans. Here, new customers also find interactive access to AIDA and can familiarize themselves with the ships before their cruises e.g. through videos and photos; they can learn about the offers on board and exchange with each other.
On three dates in May, June and August 2018, visitors will have the chance to tour both AIDAperla and AIDAsol in Hamburg in just one day.
AIDAperla celebrates her premiere in March 2018. The Hanseatic City of Hamburg will be the start and end port for her seven-day Western ... [more]
On AIDAprima’s cruise around the Canaries and Madeira, a very special guest was on board for the daily talk show aboard: Julia Cissewski (45), who works with the Max Planck Institute in the area of evolutionary anthropology, and is the chairwoman of the charitable organization ... [more]
Travelers now have the chance to experience AIDAnova before the maiden voyage. AIDA Cruises will take ownership of the first new-build of a new generation of ships from the Meyer shipyard on November 15, 2018. Guests will be able to experience the new flagship on a series of ... [more]
Once the fifth season of the year begins, Carnival is celebrated aboard all twelve AIDA ships as well. Guests on board get to enjoy the perfect mix of restorative vacation and festive revelry in distant lands, so they don’t have to miss out on the traditional Carnival ... [more]