Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
09. November 2016
Motsi Mabuse captivates on the AIDA dance floor
An exhilarating dance-filled cruise on board AIDAluna from New York to the Dominican Republic came to an end on November 5 with some spectacular show numbers. This 14-day cruise saw the “Let’s Dance” stars Motsi Mabuse and Christian Polanc stirring up the guests’ happy hormones ... [more]
24. October 2016
AIDAluna: Runway for international high fashion against a breathtaking New York skyline
On October 23, 2016, AIDAluna set the perfect stage for an unprecedented fashion event in New York. It was a beautiful, sunny day as model and entrepreneur Jessica Minh Anh presented her "J Autumn Fashion Show 2016" on the sun deck against a breathtaking Manhattan ... [more]
19. October 2016
AIDAsol departs from Hamburg for the Canaries
Docking for the 24th time in Hamburg, AIDAsol ends this year’s cruise season in the Hanseatic City on October 19, 2016. At 8:00 a.m. the cruise ship will dock for the last time in 2016 at the HafenCity West cruise terminal.
AIDAsol docked a total of 16 times at the cruise ... [more]
12. October 2016
AIDA CRUISES receives the German Fairness Award for the third time in a row
In 2016, the cruise company AIDA Cruises has once more received the German Fairness Award. In cooperation with the n-tv news station, the German Institute for Service Quality conducted a comprehensive survey among more than 40,000 consumers on the topic of fairness with regard ... [more]