Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
21. July 2016
AIDA’s Kissing Lips greet Rostock from roof of AIDA Home
Since July 20, 2016, a bright red pair of kissing lips has been greeting Rostock locals and welcoming visitors to the Hanseatic city from the roof of the new AIDA Home office complex in the city harbor. In fact, it’s two pairs of kissing lips to be precise: one facing in the ... [more]
05. July 2016
State-of-the-art medical care on all AIDA Cruises ships
At the beginning of the 2016 vacation season, the cruise line AIDA Cruises and the Rostock University Medical Center are entering a groundbreaking partnership. The partnership will comprise work together in the area of telemedicine as an important element of primary medical care ... [more]
01. July 2016
AIDA Vacation Tour 2016: Breathe cruise air from Lake Constance to the Baltic
On Saturday, July 2, 2016, the big AIDA Vacation Tour gets underway in Starnberg am Starnberger See.Until the end of September the roadshow will be making stops at many other cities and popular vacation resorts from Lake Constance to the Baltic under the motto of “Holiday A New ... [more]
30. June 2016
Rediscover the Baltic Sea
Shore excursions are highlights on any cruise. They offer guests unforgettable experiences and exclusive impressions of places and people. On the new Baltic Sea shore excursions with AIDA Cruises, guests can immerse themselves in Baltic culture and get to know different ... [more]