Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
We have received numerous requests from our guests who wished to rebook their journey to Turkey to another holiday destination following recent incidents there. We will be contacting all AIDA guests who have already booked an Eastern Mediterranean cruise with AIDAstella. We have ... [more]
The cruise company AIDA cruises welcomed its millionth fan to Facebook on January 29, 2016. Germany’s biggest cruise company has thus crossed a magic threshold right on time for its “20 Years of AIDA” anniversary, and it is the leader in Germany in terms of its gigantic fan ... [more]
AIDA Cruises is supporting the children’s aid organization “SOS-Kinderdorf e.V.” with a donation of 100,000 euros. This sum was raised by the New Year’s Raffle that is traditionally held on board the ships of the AIDA fleet on December 31. This year the donation will again ... [more]
Starting now, the cruise company AIDA Cruises is offering its guests a new service that will assist them with visa formalities. To this end, AIDA is teaming up with the market leader for international visas and passports, CIBT VisumCentrale. Guests that have booked an AIDA ... [more]