Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
09. October 2015
Guests are delighted with AIDA mini cruises:
Between September 30 and October 4, 2015, over 8,000 guests got to try out a cruise on AIDAblu. During the four mini cruises, they took a break from their beach vacations in Majorca and spent a night on board AIDAblu. For more than 6,000 of them, the one-day cruises were their ... [more]
09. October 2015
AIDA Cruises hosts Futouris strategy conference
From October 8-9, 2015, AIDA Cruises hosted the Futouris e.V. strategy conference. The sustainability initiative is sponsored by the German Travel Association (DRV). Germany’s leading cruise line, AIDA Cruises, joined Futouris e.V. in 2012 with the aim of promoting sustainable ... [more]
07. October 2015
The cruise line AIDA Cruises has published its new catalog with cruises from March 2016 to April 2017, and a look ahead to October 2017. The 276-page program includes over 90 cruises to over 180 ports. As Germany’s leading cruise line, the variety AIDA off
The cruise line AIDA Cruises has published its new catalog with cruises from March 2016 to April 2017, and a look ahead to October 2017. The 276-page program includes over 90 cruises to over 180 ports. As Germany’s leading cruise line, the variety AIDA offers is unparalleled. ... [more]
06. October 2015
AIDA Cruises is hosting Germany’s biggest Marty McFly welcome party at sea
They have cult status: Marty McFly a.k.a. Michael J. Fox and his “DeLorean” – the coolest time machine in film history – from “Back to the Future.”
For all fans of the science fiction trilogy, October 21, 2015, is legendary. In 1989, Marty McFly and his friend, the scientist ... [more]