Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
23. December 2014
AIDAprima – cool fun on a floating ice rink
For the first time on the German cruise market, the new flagship of AIDA Cruises offers physically active guests the opportunity to put on their ice skates on the high seas. With the floating ice rink on the sports deck of AIDAprima, the cruise ship company is adding a new ... [more]
19. December 2014
AIDA Cruises: New Year Raffle to support the SOS Children’s Villages
AIDA Cruises has already been supporting the work of the SOS Children’s Villages for 10 years, by donating the revenue from the raffle that it traditionally holds on board the AIDA fleet on December 31. This year, the donation will once again benefit aid projects in the ... [more]
17. December 2014
New AIDA Kids & Teens Show with hip-hop band “Deine Freunde
The acclaimed hip-hop band “Deine Freunde” will be thrilling children and teenagers on AIDA ships from March 28, 2015, with a new Kids & Teens Show. “Fettes Brot” live DJ Markus Pauli, “Echt” drummer Florian Sump, and Lukas Nimscheck from Schmidt’s Tivoli will even be on ... [more]
13. November 2014
AIDAvita: Numerous new features after time in the shipyard
After its scheduled shipyard period from November 3 to 9, 2014, at Cantiere del Mediterraneo in Naples, Italy, the guests of AIDAvita can expect even more great offerings on board.
In addition to regular class and maintenance work, AIDAvita is the third ship of the AIDA fleet ... [more]