Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises extends pause of its cruise operation until 31 May and offers bonus on travel credit
Rostock, 08. April 2020
The worldwide spreading of the coronavirus presently confronts economies and companies with unprecedented challenges. The global tourist traffic has ground to a halt. Due to the current entry requirements in our destinations, the tourist traffic is not expected to normalize until the end of Mai 2020.
These exceptional and unpredictable circumstances have forced us to expand the temporary interruption of the AIDA travel season. Thus, all cruises up to and including May 31, 2020, cannot take place as intended, unfortunately. AIDA is informing all guests that have planned a voyage with AIDA within this period. The affected bookings are being processed chronologically by departure day.
AIDA very much wants their guests to enjoy their long-awaited AIDA holidays at a later date. To this end, AIDA will reimburse all guests whose cruises between March 8 and May 31, 2020, have been cancelled for the travel price already paid in the form of a travel credit. AIDA would like to thank guests for their confidence by offering them a bonus of 10% on top of the payment already made. The credit can be used for bookings until December 31, 2021, for the complete range of AIDA trips on offer. Guests are free to choose which services they would like to use their credit for - whether as a settlement with the travel price, for an on-board credit or for MyAIDA services such as excursions, culinary delights and wellness treatments.
In order to support travel agencies in these challenging times, AIDA will pay out a liquidity advance. This is 10% of the credit value and will be transferred to the sales partner as soon as AIDA has issued the travel credit for the joint customer.
Guests who do not wish to use their travel credit including the 10% bonus will be reimbursed by AIDA upon request in the amount of the payment already made.
Guests can find detailed information on the travel credit on www.aida.de and sales partners on the AIDA Expinet website.
10. October 2019
2021: First fuel cells for AIDAnova
As early as 2021, AIDA Cruises will be the world’s first cruise company to test the use of fuel cells on a large passenger ship as part of the “Pa-X-ell2” research project on board of AIDAnova.
In addition to AIDA Cruises (represented by Carnival Maritime GmbH), the Meyer ... [more]
30. September 2019
AIDA President and Mayor of Dubrovnik agree on collaboration
Felix Eichhorn, President of AIDA Cruises, met with the Mayor of Dubrovnik, Mato Frankovic, and Deputy Mayor Jelka Tepsic last week. At their meeting, Eichhorn pledged to support the city of Dubrovnik in its efforts to optimize cruise ship arrivals.
Dubrovnik is an important ... [more]
27. September 2019
AIDAnova receives the “Blue Angel” – ecolabel now on the ship’s side
AIDA Cruises has been awarded the “Blue Angel”, the Federal Government’s ecolabel, for AIDAnova’s environmentally friendly ship design. On September 19 and 26, 2019, the “Blue Angel” logo was painted onto AIDAnova’s side at the Port of Marseille.
Through the use of ... [more]
10. September 2019
AIDAperla will receive the largest battery storage system in passenger shipping in 2020
AIDA Cruises and Corvus Energy sign agreement for further cooperation at the opening of the first production plant of the battery manufacturer in Norway.
On the occasion of the opening of Corvus Energy's first production plant in Bergen, Norway, AIDA President Felix Eichhorn ... [more]