Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
On June 28, 2014, AIDA Cruises welcomed its 750,000th fan on the AIDA Facebook page. This places the cruise line in a top position for tourism in Germany. AIDA joined the social network in July 2009. Since then, the fan community has continuously grown.
“Direct contact with our fans is important to us,” says Carsten Fetzer, Director E-Commerce at AIDA Cruises, “We’re there for them 365 days a year and answer their questions. 750,000 likes show that our guests appreciate this service.”
The Facebook offering ranges from apps and contests, to special deals that are updated daily, to live reporting of events such as the Hamburg Port Anniversary or the Hamburg Cruise Days. Events like the current “AIDA and I” are a lively example of fan engagement. Cruise goers are encouraged to upload their AIDA moment as a photo. This will then appear on a huge photo wall on board the new flag ship AIDAprima. Attractive prizes can also be won.
In addition to Facebook, AIDA also uses Google+, Twitter, Youtube, Pinterest and the company’s own Online Community AIDA Weblounge at www.aida-weblounge.de for active communication with guests and fans. Here, new customers also find interactive access to AIDA and can familiarize themselves with the ships before their cruises e.g. through videos and photos; they can learn about the offers on board and exchange with each other.
The new cruise ship, AIDAstella, was christened at a special ceremony held in Warnemünde on the evening of March 16, 2013. The most emotional moment was the remarkable ceremony in the Theatrium when a total of ten godmothers performed the actual christening with the words: “You ... [more]
The first arrival of AIDAstella in Warnemünde today signals the opening of the new cruise season, with the ship passing by the pier heads at the entrance to the port at 7.45 a.m. this morning. A parade of boats with tugs, buoy tenders and passenger vessels with hundreds of ... [more]
The new cruise ship, AIDAstella, is on her way to Warnemünde. She will be christened at a special ceremony to be held in the Baltic Sea seaside resort on March 16, 2013. The ship with the resplendent puckered lips will pass by the pier heads at around 8.30 on Saturday morning, ... [more]
A voyage from “the Land of the Rising Sun” to the Occident – what sounds like a fairy tale is, in fact, the maiden voyage of AIDA Cruises’ new generation of ships. The company is publishing information about the 86-day voyage of the new AIDA vessel from March 22 to June 16, 2015 ... [more]