Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
On March 11, 2013, AIDA Cruises finally took delivery of its new ship, AIDAstella, from the Meyer Werft shipyard in Papenburg at a special ceremony. The vessel was handed over to the cruise operator in the presence of Michael Ungerer, President of AIDA Cruises, and Bernard ... [more]
AIDA Cruises, the leading cruise operator in Germany, once again grew more strongly than the cruise market as a whole last year. “Despite the difficult market environment at the beginning of the year, we are experiencing continued interest in cruise vacations with AIDA”, says ... [more]
With the commissioning of its 10th ship, AIDA Cruises continues to pursue its ongoing commitment to the environment in a consistent way. AIDAstella is the first ship in the AIDA fleet to be fitted with highly modern equipment for the treatment of ballast water. Treating the ... [more]
Between March and August 2013, the new cruise ship AIDAstella will discover the most beautiful places in Northern and Western Europe on 30 departures with routes of varying length. Guests can embark on these cruises in Hamburg or Amsterdam.In spring and summer 2013, AIDAstella ... [more]