Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises extends pause of its cruise operation until 31 May and offers bonus on travel credit
Rostock, 08. April 2020
The worldwide spreading of the coronavirus presently confronts economies and companies with unprecedented challenges. The global tourist traffic has ground to a halt. Due to the current entry requirements in our destinations, the tourist traffic is not expected to normalize until the end of Mai 2020.
These exceptional and unpredictable circumstances have forced us to expand the temporary interruption of the AIDA travel season. Thus, all cruises up to and including May 31, 2020, cannot take place as intended, unfortunately. AIDA is informing all guests that have planned a voyage with AIDA within this period. The affected bookings are being processed chronologically by departure day.
AIDA very much wants their guests to enjoy their long-awaited AIDA holidays at a later date. To this end, AIDA will reimburse all guests whose cruises between March 8 and May 31, 2020, have been cancelled for the travel price already paid in the form of a travel credit. AIDA would like to thank guests for their confidence by offering them a bonus of 10% on top of the payment already made. The credit can be used for bookings until December 31, 2021, for the complete range of AIDA trips on offer. Guests are free to choose which services they would like to use their credit for - whether as a settlement with the travel price, for an on-board credit or for MyAIDA services such as excursions, culinary delights and wellness treatments.
In order to support travel agencies in these challenging times, AIDA will pay out a liquidity advance. This is 10% of the credit value and will be transferred to the sales partner as soon as AIDA has issued the travel credit for the joint customer.
Guests who do not wish to use their travel credit including the 10% bonus will be reimbursed by AIDA upon request in the amount of the payment already made.
Guests can find detailed information on the travel credit on www.aida.de and sales partners on the AIDA Expinet website.
05. September 2019
AIDA Cruise & Help is financing four further school projects
With the opening of the first AIDA school in the Philippines in the spring of 2019, the initiative AIDA Cruise & Help launched its first aid project. Now, AIDA and its partner, the Reiner Meutsch FLY & HELP foundation, have selected the next four projects to be funded ... [more]
30. August 2019
AIDA Cruises: Cadets on a great journey
22 cadets from AIDA Cruises have been aboard the sailing training ship “Großherzogin Elisabeth” since August 16, 2019 and will complete the basic seamanship training in around 17 days. In addition to the students from AIDA Cruises, 12 cadets from Costa Crociere will also take ... [more]
20. August 2019
AIDA Cruises and battery supplier Corvus Energy announce cooperation and ring in electrification of the cruise industry
Michael Thamm, Group CEO Costa Group and Carnival Asia said: "Our goal is the emissions-neutral ship operation. The electrification of our ships is another important milestone on this path. Thanks to the cooperation with Corvus Energy, already in a few month, AIDA Cruises ... [more]
15. August 2019
AIDA Cruises: start of construction for the second LNG cruise ship at the Meyer Werft shipyard in Papenburg
On August 15, 2019, the first steel cut took place at the Meyer Werft shipyard in Papenburg for the sister ship of AIDAnova, the world’s first cruise ship that is fully powered with low-emission liquefied natural gas (LNG). Just a few days ago, AIDA Cruises was awarded the Blue ... [more]