Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
Classic natural materials like wood and stone, as well as fresh and natural colors invite guests to spend a relaxing time on AIDAstella. The generously sized Body & Soul area is flooded with light and covers an area of 2,602 square meters, making it one of the largest ... [more]
AIDA Cruises and the Hamburg Planetarium will cooperate exclusively in the future to ensure star-studded enjoyment on board AIDA’s ships. The first project will commence on the maiden voyage of AIDAstella from March 17 – 28, 2013. Thomas W. Kraupe, Director of the Hamburg ... [more]