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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
06. May 2021
AIDA prepares for start in Germany
Rostock (May 6, 2021) AIDA Cruises welcomes the further opening steps in tourism especially in the north of Germany. The company is therefore pleased to be able to offer short voyages from Kiel (Schleswig-Holstein) starting May 22, 2021. AIDAsol is currently positioned in ... [more]
22. March 2021
Premiere in Dubai: AIDA ships dock for the first time at new Dubai Cruise Terminal
The state-of-the-art new terminals at Dubai Harbour, located between the islands of “Bluewaters” and “The Palm Jumeirah” in the heart of Dubai, extend over 120,000 square meters. The most popular sights, beautiful beaches and world-famous landmarks of the city, such as the ... [more]
21. December 2020
AIDA presents the most beautiful cruises for the summer of 2022 - booking starts on December 21, 2020
On December 21, 2020, bookings open for the first AIDA cruises in the summer season 2022. The range of destinations extends from the Baltic to the fjords, from Greenland to Spitsbergen, from the Bay of Biscay to the Mediterranean. The route variety offers something for every ... [more]