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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
07. February 2014
Mariella Ahrens is enjoying her vacation on AIDAdiva
On January 31, 2014, actress Mariella Ahrens checked in on board AIDAdiva. On her well-deserved vacation, the cruise took her to the Persian Gulf with United Arab Emirates, Oman, and Bahrain.
Known from diverse popular German TV- and film productions, the actress spent time ... [more]
06. February 2014
AIDA Cruises is main sponsor of the 825th HAMBURG PORT ANNIVERSARY
In 2014, AIDA Cruises is once again the main sponsor of the HAMBURG PORT ANNIVERSARY. From May 9th to 11th, 2014, over a million people are expected to attend the largest maritime festival in the world. This year, three AIDA ships will grace the port’s anniversary with their ... [more]
31. January 2014
AIDA Cruises celebrates roofing ceremony of the new office building complex
On January 31, AIDA Cruises celebrated the roofing ceremony of its new office building complex, AIDA Home, at the Rostock city harbor. The company used this traditional ceremony as a chance to thank all construction companies and partners involved. Seven months after the ... [more]