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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
17. January 2014
New AIDA Smart TV App
As the first cruise line in Germany, AIDA Cruises will be releasing an app for Smart TVs. Starting on January 17, 2014, this can be downloaded for free in the Samsung App Store.
After the rapid proliferation of smartphones, Smart TV is the next digital trend in Germany. Carsten ... [more]
16. January 2014
AIDA Cruises: Record Donations for Aid to the Philippines
After the typhoon Haiyan caused severe destruction in the Philippines in November of 2013, guests and crew members of AIDA Cruises responded with tremendous generosity. With the initiative “AIDA Help for the Philippines” and the annual New Year’s raffle on board the AIDA fleet, ... [more]
27. December 2013
Perfect Meat Academy on AIDAmar
AIDAmar is taking a culinary journey from Palma de Majorca to Hamburg May 2 - May 17, 2014. This gourmet cruise is an absolute delight for anyone who can't resist grilled steaks, loves good wine, and enjoys dabbling in the culinary arts themselves.Exclusive meat expert Stephan ... [more]