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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
22. September 2013
AIDA Cruises Recognized with Award for Being the Most Trusted Company for Clients
In Europe's largest consumer study, AIDA Cruises has been chosen by German consumers for the third time in a row as the most trusted brand in the "Cruises" category. The company accepted the Pegasus Award this past Friday, September 20, 2013, in Düsseldorf."Trust ... [more]
13. September 2013
AIDA Career Club for Professionals from the Gastronomy and Hotel Industries
Cruise line AIDA Cruises invites professionals from the gastronomy and hotel industries to its first AIDA Career Club on October 15, 2013. The event will take place at the "Food & Flavour" cooking school of celebrity chef Nelson Müller in Essen. During the course ... [more]
12. September 2013
AIDA Students venture out to Sea with Sail Training Ship "Großherzogin Elisabeth"
The sail training ship "Großherzogin Elisabeth" landed back in Rostock just yesterday. Twenty-five students of AIDA Cruises boarded the sail training ship on August 30, 2013 in Elsfleth and have been on a training voyage in the North Sea and Baltic Sea ever since. This ... [more]