AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
Two-star chef delights guests on AIDAluna
The AIDA gourmet crew is taking a culinary journey through the Caribbean Islands from February 23, 2014 to March 9, 2014. Two-star chef Peter Knogl, AIDA head chef Günther Kroack, and award-winning sommelier Gunnar Tietz are leading the way. This savory journey includes a ... [more]
AIDA: Number of Facebook Fans reaches Half a Million
On May 29, 2013, AIDA Cruises welcomed the 500,000th fan on the AIDA Facebook page. With this figure the cruise line is on the top rung in the German tourism industry. AIDA started its presence in the social network Facebook in July 2009. Since then, its fan base has ... [more]
Joint commission model for AIDA and Costa in Germany
The new, joint commission model for AIDA Cruises and Costa Cruises for fiscal year 2014/2015 was unveiled on May 22, 2013, as part of a Costa Cruises incentive trip for the top salespeople in 2012. One hundred of the top sales partners were introduced to the details of the new ... [more]