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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
18. April 2013
AIDA appoints Felix Eichhorn Senior Vice President
Felix Eichhorn, 32, has been appointed Senior Vice President at AIDA Cruises, effective April 15, 2013. In addition to his previous responsibilities in the areas of Sales, Yield Management & Flight Operations, Eichhorn will also be in charge of the joint AIDA and Costa sales ... [more]
12. April 2013
AIDA brings Panini books on board
The first AIDA sticker book has been a hit with big and little AIDA fans on board the ships since April 2013. AIDA Cruises is the first German cruise line to team up with Panini and publish its very own sticker book. The book has 32 pages with 80 stickers dedicated to ... [more]
25. March 2013
AIDA Career Days 2013: Dream Jobs with an Ocean View
Anyone interested in a career with Germany's leading cruise line can immediately apply to participate in AIDA Career Days 2013. AIDA Cruises is extending an invitation to meet applicants on board AIDAbella in Rostock-Warnemünde on May 2, June 13, and August 28. Additional events ... [more]