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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
10. September 2019
AIDAperla will receive the largest battery storage system in passenger shipping in 2020
AIDA Cruises and Corvus Energy sign agreement for further cooperation at the opening of the first production plant of the battery manufacturer in Norway.
On the occasion of the opening of Corvus Energy's first production plant in Bergen, Norway, AIDA President Felix Eichhorn ... [more]
05. September 2019
AIDA Cruise & Help is financing four further school projects
With the opening of the first AIDA school in the Philippines in the spring of 2019, the initiative AIDA Cruise & Help launched its first aid project. Now, AIDA and its partner, the Reiner Meutsch FLY & HELP foundation, have selected the next four projects to be funded ... [more]
30. August 2019
AIDA Cruises: Cadets on a great journey
22 cadets from AIDA Cruises have been aboard the sailing training ship “Großherzogin Elisabeth” since August 16, 2019 and will complete the basic seamanship training in around 17 days. In addition to the students from AIDA Cruises, 12 cadets from Costa Crociere will also take ... [more]