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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
06. May 2019
HAMBURG PORT ANNIVERSARY: Four AIDA ships and spectacular fireworks
For the eighth time, the cruise line AIDA Cruises is the main sponsor of the HAMBURG PORT ANNIVERSARY, demonstrating its ongoing commitment to the Hanseatic City. On May 6, 2019, the organizers presented this year’s program on board AIDAluna in Steinwerder.
Visitors can look ... [more]
26. April 2019
AIDAnova begins her 2019 summer season in Palma de Mallorca
On Saturday, April 27, 2019, AIDA President Felix Eichhorn and Captain Boris Becker welcomed numerous representatives from politics, port-related businesses and tourism aboard AIDAnova in Palma de Mallorca for the traditional plaque & key ceremony. This event marked the ... [more]
26. April 2019
Premiere in Barcelona: AIDAnova is first ever ship to be supplied with low-emission liquefied natural gas (LNG) in the Mediterranean
On April 26, 2019, AIDA Cruises and numerous representatives from politics, port-related businesses and tourism celebrated the first-time arrival of the world’s first LNG cruise ship in Barcelona. On the same day AIDAnova was fueled for the first time in the Mediterranean with ... [more]