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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
31. July 2018
AIDA cares 2018: Growth with Responsibility
“It is AIDA Cruises’ declared goal to reduce the entire fleet’s emissions to the minimum. We support the Paris and International Maritime Organisation climate targets and invest millions of euros every year in the development and practical implementation of new and efficient ... [more]
19. July 2018
Showtime! aboard AIDAnova: Entertainment enters a new dimension
If you want the very best entertainment on vacation, AIDAnova is the place to be. The new ship in the AIDA fleet offers a different and innovative entertainment experience for all tastes every day in a total of 13 venues.
Apart from popular AIDA shows such as “AIDA Stars,” ... [more]
15. July 2018
AIDA and Bild am Sonntag seek godparent family for AIDAnova
AIDA Cruises and the Bild am Sonntag newspaper have joined forces to find a ‘godparent family’ as for the new ship, AIDAnova. Devoted AIDA fans, as well as families who have long dreamed of taking a cruise vacation, are encouraged to apply.The new ship in the AIDA fleet will be ... [more]