AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
“Cast off!” for first AIDA cruises in August 2020
AIDA Cruises today announced that it will resume sailing operations in August 2020.
Three of its cruise ships will be the first to cast off, following an industry-wide pause in operations in mid-March. AIDAperla will be the first to set sail on August 5, 2020, from Hamburg, ... [more]
Current situation at AIDA Cruises
Do you have a question about the current situation? You can find all information directly on the homepage of www.aida.de or under the following direct link www.aida.de/reisehinweis.For any further questions, please contact the AIDA Communications Team at presse@aida.de.... [more]
AIDA Cruises extends pause of its cruise operation until 30 June
International holiday travel has come to a standstill due to the Corona pandemic. Unfortunately, normalisation before the end of June 2020 can no longer be expected due to the current entry regulations in our destinations. These exceptional and unforeseeable circumstances ... [more]