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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
13. December 2016
AIDA Cruises celebrates exclusive movie preview
Premiere party for “Kundschafter des Friedens” with Winfried Glatzeder and director Robert Thalheim on board AIDAprima
The big day is coming up on January 12, 2017: for the first time, exclusively, and ahead of the official movie theater launch, AIDA guests and invited ... [more]
07. December 2016
20 years of smiling lips – That was AIDA’s anniversary year 2016
The cruise line AIDA Cruises is looking back at one of its most successful years in its 20-year-old corporate history. With AIDAprima, the flagship of the latest AIDA generation, the company has once again entered new territory and proven its innovative power. Its christening ... [more]
17. November 2016
“Ship of the Year 2016”: AIDAprima was awarded twice
During the 6th Cruise Congress in Hamburg AIDA Cruises was presented not once but twice with a “Cruise Guide Award” on November 16, 2016. The 12-member panel of experts voted the cruise ship AIDAprima the winner in the categories “Sport and Spa Facilities” and “Family ... [more]