Main content
AIDA is the Service Champion 2013
Leading German cruise line impresses with high customer satisfaction
Rostock, 24. October 2013
AIDA occupies the first place in Germany's largest service ranking once more and has been recognized with the golden seal in the area of service quality. AIDA prevailed over nine other cruise lines to achieve the highest value in customer service experienced in the cruise industry.
"For us, this award represents at the same time an incentive and a commitment, since we want to continue to inspire our guests again and again with high quality, perfect service, and an unforgettable vacation experience," Michael Ungerer, President AIDA Cruises, said.
AIDA represents a casual, restful, and at the same time active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet distinguish themselves with their especially varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing gastronomy experiences, and comfortable staterooms.
With the ships of the new generation, which will be put into service in 2015 and 2016, AIDA will offer its guests more service, more space, and more individuality than ever before. During the maiden voyage of AIDAprima, guests will embark on a world tour from Japan to Hamburg. The ship will depart from the Hanseatic city all year round touring great metropolises.
The Service Champion award is given by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey contains a total of almost 1 million customer opinions on over 1,500 companies from 182 industries.
19. October 2016
AIDAsol departs from Hamburg for the Canaries
Docking for the 24th time in Hamburg, AIDAsol ends this year’s cruise season in the Hanseatic City on October 19, 2016. At 8:00 a.m. the cruise ship will dock for the last time in 2016 at the HafenCity West cruise terminal.
AIDAsol docked a total of 16 times at the cruise ... [more]
12. October 2016
AIDA CRUISES receives the German Fairness Award for the third time in a row
In 2016, the cruise company AIDA Cruises has once more received the German Fairness Award. In cooperation with the n-tv news station, the German Institute for Service Quality conducted a comprehensive survey among more than 40,000 consumers on the topic of fairness with regard ... [more]
11. October 2016
AIDAluna cruise ship stars in Jessica Minh Anh’s cult fashion show against the New York skyline
On 23rd October 2016, model and entrepreneur Jessica Minh Anh will host a sky-high ocean catwalk on the sundeck of AIDAluna cruise ship. Overlooking New York’s famous skyline, she is going to put on her famous J Autumn Fashion Show 2016. Talking about the special collaborating ... [more]