Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
30. June 2016
Rediscover the Baltic Sea
Shore excursions are highlights on any cruise. They offer guests unforgettable experiences and exclusive impressions of places and people. On the new Baltic Sea shore excursions with AIDA Cruises, guests can immerse themselves in Baltic culture and get to know different ... [more]
27. June 2016
Video premiere: drone race on AIDAprima
The new flagship from AIDA Cruises, AIDAprima, will once again be the showplace of spectacular scenes: two racing drones race through the vessel. As of today the video can be seen on www.aida.de, youtube (https://www.youtube.com/watch?v=nC8Q0unTriI) and social media channels.In ... [more]
16. June 2016
Travel with AIDA to the most exciting children’s playgrounds
Summer time is vacation time! This summer, during the best weeks of the year, AIDA Cruises is offering its youngest guests a thrilling adventure program both on shore and on board the AIDA ships. The cruise company now has an extended excursion program in store for the whole ... [more]