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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
07. June 2016
20 years of AIDA – A success story celebrates its anniversary
AIDA Cruises is celebrating its anniversary: Twenty years ago today, on June 7, 1996, the first ship in the AIDA fleet was christened by former first lady Christiane Herzog in Rostock/Germany and put into service. From the very beginning, AIDA has stood for innovation and ... [more]
03. June 2016
Opening of Landside Power Plant Altona: AIDAsol connected to power supply in Altona
Today’s arrival of the AIDAsol marked the official opening of the landside power plant in Altona. In addition to Olaf Scholz, Mayor of the Free and Hanseatic City of Hamburg, Jens Meier, Chairman of the Management Board HPA, Dr. Monika Griefahn, Director for Environment and ... [more]
03. June 2016
AIDA supports democracy initiative "WE. Success needs diversity"
In 2016, the cruise line AIDA Cruises once again offers its support to the democracy initiative “WIR. Erfolg braucht Vielfalt” (“WE. Success needs diversity”) by the state of Mecklenburg-Western Pomerania with a donation of 5,000 euros. With this, AIDA Cruises takes a stand ... [more]