Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
25. May 2016
Football Fever on AIDA Ships for the Euro 2016 Championship
From June 10th onward, all eyes in the world of football will be on France, and the guests aboard AIDA ships will be at the party too, cheering on and celebrating their favorite teams. Every game of the Euro 2016 Championship will be broadcasted live on all eleven AIDA ships, ... [more]
13. May 2016
Premiere in the port of Hamburg: AIDAprima and AIDAsol to be supplied with clean electricity from LNG in Hamburg on May 14
The port of Hamburg will be celebrating a premiere relating to LNG supply this Saturday. On May 14, AIDAprima and AIDAsol will be the first two AIDA ships to be simultaneously supplied with and/or powered with energy produced from LNG (liquefied natural gas) while berthed in the ... [more]
08. May 2016
AIDAprima successfully christened
1.6 million visitors of the 827th HAMBURG PORT ANNIVERSARY experienced one of the most spectacular christening events in cruise history. Several millions of people watched the festivities at the harbor, on television, online, and on Facebook when the young actress Emma Schweiger ... [more]