AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
AIDA sets sail for Hamburg
AIDA Cruises is sending a total of eight ships to the Elbe during the 2020 cruise season. These ships will dock in the Hanseatic City 97 times. AIDAcara is kicking off the nine-month AIDA season at the metropolis on the water with its arrival on February 8, 2020. Along with ... [more]
Twelve schools in just one year: AIDA Cruise & Help launches further construction projects
The traditional Christmas and New Year’s Eve raffle on board all AIDA ships was another great success last year. With an amazing total donation sum of 160,000 euros, AIDA guests and the crew contributed to new school construction projects initiated by AIDA Cruise & Help. ... [more]
Extra Time for AIDAs "All Inclusive Summer"
From 30 January 2020, AIDA Cruises will be offering the new AIDA PREMIUM ALL INCLUSIVE tariff. This allows guests to enjoy a maximum on holiday freedom at a special price and with optimum cost control.The tariff is valid for many AIDA summer cruises starting from a length of 7 ... [more]