AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
AIDA New Year’s Raffle: 100,000 euros for SOS Children’s Village
AIDA Cruises is supporting the children’s aid organization “SOS-Kinderdorf e.V.” with a donation of 100,000 euros. This sum was raised by the New Year’s Raffle that is traditionally held on board the ships of the AIDA fleet on December 31. This year the donation will again ... [more]
AIDA offers service for easier visa applications
Starting now, the cruise company AIDA Cruises is offering its guests a new service that will assist them with visa formalities. To this end, AIDA is teaming up with the market leader for international visas and passports, CIBT VisumCentrale. Guests that have booked an AIDA ... [more]
AIDA Cruises achieves positive sustainability result in 2015
AIDA Cruises, a pioneer in the German cruise industry when it comes to sustainability, successfully continued in its commitment to reduce emissions in 2015.“We have once again achieved important milestones in environmental protection. Since 2015, AIDAsol is the first cruise ship ... [more]