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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
19. July 2015
International Art Event with Cartoonist Mordillo on AIDAsol
On Sunday, July 19, 2015, guests of the cruise ship AIDAsol experienced a real firework display of artistic pleasure. Six renowned artists in all presented their works on board and spoke about their creations. The most prominent guest was the Argentine graphic artist and ... [more]
03. July 2015
Take a digital cruise with AIDA at Warnemünde Week
AIDA Cruises is showcasing its products and services at the 78th Warnemünde Week. Attendees at this maritime event who visit the media tent on the beachfront promenade can take a virtual cruise right in the AIDA info pavilion with a pair of digital glasses. Anyone who has never ... [more]
02. July 2015
AIDA is "all fired up" about Hamburg
Germany’s leading cruise operator, AIDA Cruises, is sponsoring Hamburg’s bid to host the 2024 Olympic and Paralympic Games. The company continues to support the "Feuer und Flamme" (fire and flame) initiative on its next phase which will culminate in the Olympics ... [more]