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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
24. January 2020
AIDA Cruises offers gap year to bachelor’s graduates
Starting now, the cruise line is offering bachelor’s graduates the opportunity to gather practical work experience on shore and on board the AIDA fleet.“Young people who have earned their bachelor’s degree can gain professional experience with us before pursuing their master’s ... [more]
10. January 2020
AIDA starts into the "All inclusive summer"
Cast off for a perfectly happy holiday! On Friday, 10 January 2020, the cruise company AIDA Cruises is launching its "All inclusive summer" campaign: Until 31 January 2020, an all-inclusive package can be booked for the 2020 summer season. This allows guests to enjoy a ... [more]
01. December 2019
Franziska Knuppe names AIDAmira
On November 30, 2019, AIDA Cruises welcomed AIDAmira, the fourth Selection Class vessel, to its fleet. Model and TV host Franziska Knuppe, with Captain Manuel Pannzek by her side, christened AIDAmira successfully on Saturday evening at 11 p.m. in Palma de Mallorca. A fireworks ... [more]