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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
04. May 2015
AIDAdiva: New features following stay at Blohm & Voss shipyard
After its scheduled visit to the shipyard from April 21 to May 4, 2015 at the Blohm & Voss shipyard in Hamburg, AIDAdiva now offers even more attractive amenities on board.Alongside routine classification and maintenance work, the AIDAdiva is now already the fourth ship in ... [more]
10. April 2015
AIDAprima – New flagship receives its radiant smile
At the Mitsubishi shipyard in Nagasaki, Japan, the new flagship of AIDA Cruises is now receiving its beaming smile. At the end of March, preparatory work began on the 300 m long white hull of AIDAprima to apply the painting to the bow that is typical for AIDA: kissing lips, ... [more]
20. March 2015
AIDA with new catalog and exciting routes: Cruises can be booked until April 2017
On March 20, 2015, the new AIDA catalog with the title “Dreaming of the most beautiful travel destinations in the world” will be released with over 130 routes including all-new destinations and wonderful route combinations. Each cruise is presented on one page with a clear ... [more]