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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
31. July 2014
AIDA starts new route from Dubai
Starting in November 2014, AIDAaura will set sail on a new 14-day Orient-India route. The voyage combines Oriental cities and millennia-old history, sheikdoms, and kingdoms with the exotic flair and vibrant color of India.What’s special: Long stops at the ports offer guests ... [more]
24. July 2014
AIDA Cruises celebrates Hamburg Cruise Days 2014
AIDA Cruises is premium partner of the 4th Hamburg Cruise Days taking place from August 1-3 in Germany’s cruise metropolis. With AIDAstella and AIDAluna, Hamburg will host two ships of the AIDA fleet. On Saturday morning, around 6 a.m., AIDAstella will enter Hamburg Port, pass ... [more]
17. July 2014
New features in MyAIDA: Vacation enjoyment starts even before the trip
MyAIDA is a personal travel guide before, during, and after the cruise. New features and benefits keep making the online portal service more attractive.
Online planning on MyAIDA is also possible as soon as the AIDA cruise is booked. Guests can use the portal to completely ... [more]