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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
21. March 2014
The new AIDA catalog 2015/2016 is here
On March 21, 2014, the new AIDA catalog will appear for cruises from March 2015 to April 2016. Cruises can now be booked on eleven AIDA ships and 115 different routes to 182 ports. The AIDA catalog boasts a new design with a horizontal format and large images that will invite ... [more]
13. March 2014
Preliminary decision: Jane Comerford will be going to the Eurovision Song Contest - aboard AIDAbella to Copenhagen
While Germany is eagerly awaiting the decision on who will represent Germany in Copenhagen at the Eurovision Song Contest, AIDA fans already know one thing for sure. Jane Comerford – a seasoned participant herself – will be on board for the exclusive voyage to the largest ... [more]
12. March 2014
AIDA’s soccer-themed cruise summer
The 2014 FIFA World Cup™ is just around the corner. People, who are holidaying on board an AIDA ship, well away from any soccer pitch, don’t have to miss out on enjoying the beautiful game. AIDA has managed to secure a license from IMG Media, which awards broadcasting rights at ... [more]