Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
07. March 2014
AIDA Cruises is the New Premium Partner of Hamburg Cruise Days
AIDA Cruises has become the first premium partner of the Hamburg Cruise Days 2014 and 2015. The agreement was made between the event organizers and Germany's most well-known cruise line. This year the 4th Hamburg Cruise Days will take place August 1 to August 3, 2014, and will ... [more]
05. March 2014
AIDA Cruises is growth engine of German cruise industry
“Interest in ocean cruises remains high. Since we offer exceptional value for money, the best service, and innovative product ideas, we are consistently able to persuade new target groups to take a cruise with AIDA, without losing sight of our regular guests,” said Michael ... [more]
04. March 2014
Easter at Sea
Planning an Easter cruise right means getting a lot more AIDA vacation for fewer vacation days. As an example, just four vacation days are necessary to spend seven days soaking up the sun in the Canary Islands aboard AIDAblu.A one-week cruise using just four vacation days aboard ... [more]